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Terms and Conditions

1. Scope and Contracting Party

These Terms and Conditions (hereinafter "Terms") apply to all contracts between Kernbrand AG, Teufenerstrasse 11, 9000 St.Gallen, Switzerland (hereinafter "QRTool" or "we") and you as a customer (hereinafter "Customer" or "you") regarding the use of our QR code services.

These Terms apply exclusively. We do not recognize any terms and conditions of the Customer that conflict with or deviate from our Terms, unless we have expressly agreed to their application in writing.

2. Subject Matter of the Contract

QRTool provides a web-based platform that allows customers to create, manage and analyze dynamic QR codes. The services include:

  • Creation and management of dynamic QR codes
  • Analytics and statistics on QR code usage
  • API access (depending on plan)
  • Support and technical assistance

3. Contract Formation and Registration

The contract is formed by registering a customer account and confirmation by QRTool. By registering, the customer declares their agreement with these Terms.

QRTool reserves the right to reject registration requests without giving reasons. There is no entitlement to contract formation.

4. Scope of Services and Availability

4.1 Service Levels

QRTool provides the services with an availability of at least 99% per calendar month. Scheduled maintenance work, which is carried out outside business hours whenever possible, is excluded.

4.2 Feature Scope

The feature scope depends on the selected plan:

  • Starter: Up to 10 QR codes, 1,000 scans/month, basic analytics
  • Professional: Up to 100 QR codes, 10,000 scans/month, advanced analytics, API access
  • Enterprise: Unlimited QR codes, unlimited scans, premium analytics, priority support

5. Customer Obligations

5.1 Proper Use

The customer undertakes to use the services only for lawful purposes. In particular, the following is prohibited:

  • Linking to illegal, youth-endangering or defamatory content
  • Sending spam or unwanted messages
  • Use for fraudulent or misleading purposes
  • Technical manipulation attempts or reverse engineering
  • System overload through excessive use

5.2 Data Protection and Compliance

The customer is responsible for compliance with all applicable data protection laws when using QR codes and the associated data collection.

6. Prices and Payment Terms

6.1 Prices

Current prices can be viewed on the website. All prices are plus applicable VAT.

6.2 Payment Terms

Payment is made monthly or annually in advance, depending on the selected billing interval. The first payment is due upon contract conclusion.

6.3 Payment Default

In case of payment default, we may restrict or block access to the services. Additionally, default interest of 5% p.a. will be charged.

7. Term and Termination

7.1 Contract Term

The contract is concluded for an indefinite period. The minimum term is one month for monthly billing or one year for annual billing.

7.2 Ordinary Termination

Both parties may terminate the contract with 30 days' notice to the end of the respective billing period.

7.3 Extraordinary Termination

The right to extraordinary termination for good cause remains unaffected. Good cause exists in particular in case of:

  • Repeated violations of these Terms
  • Payment default despite reminder
  • Insolvency of a contracting party

8. Data Backup and Deletion

QRTool performs regular data backups. Upon termination, QR codes will continue in "read-only" mode for 30 days, after which they will be deactivated. Customer data will be deleted according to legal retention periods.

9. Warranty and Liability

9.1 Warranty

QRTool warrants the proper provision of services in accordance with technical specifications. In case of defects, QRTool will remedy them or provide replacement at its discretion.

9.2 Limitation of Liability

QRTool's liability is limited to:

  • Intent and gross negligence
  • Injury to life, limb and health
  • Breach of material contractual obligations (limited to foreseeable damage in case of slight negligence)

Any liability beyond this is excluded. Liability for indirect and consequential damages is excluded.

10. Data Protection

The processing of personal data is carried out in accordance with our Privacy Policy, which can be accessed at qrtool.ch/privacy.

11. Changes to the Terms

QRTool reserves the right to change these Terms with 4 weeks' notice. If the customer does not object within 4 weeks of receiving the change notification, the changed Terms are deemed accepted.

12. Intellectual Property

All rights to the software, website and services remain with QRTool. The customer receives only a simple, non-transferable right of use for the duration of the contract.

13. Force Majeure

QRTool is not liable for service disruptions due to force majeure, including natural disasters, cyber attacks, strikes or official orders.

14. Severability Clause

Should individual provisions of these Terms be invalid or unenforceable, this does not affect the validity of the remaining provisions. The invalid provision shall be replaced by a valid one that comes closest to the economic purpose of the invalid provision.

15. Applicable Law and Jurisdiction

Swiss law applies exclusively, excluding the UN Convention on Contracts for the International Sale of Goods. The place of jurisdiction for all disputes is Zurich, Switzerland.

16. Contact

For questions about these Terms, please contact:

Kernbrand AG
Teufenerstrasse 11
9000 St.Gallen, Switzerland

Email: legal@qrtool.ch

Version: December 2024

These Terms were last updated on December 15, 2024 and take effect immediately.

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