Frequently Asked Questions

Find quick answers to the most important questions about QRTool

What are dynamic QR codes?

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Dynamic QR codes are QR codes whose destination URL or content can be changed after creation without replacing the printed code. They first redirect to a short URL, which then leads to the actual destination. This allows you to update content, perform A/B tests, and get detailed analytics.

How do dynamic QR codes differ from static ones?

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Static QR codes contain the content directly in the code and cannot be changed after printing. Dynamic QR codes use a redirect, allowing you to:

  • Change content anytime
  • Get scan statistics
  • Perform A/B tests
  • Temporarily disable QR codes

How many QR codes can I create?

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The number of QR codes depends on your chosen plan:

  • Free Forever: Up to 3 QR codes
  • Professional: Up to 50 QR codes
  • Enterprise: Unlimited QR codes

What happens if I cancel my subscription?

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Upon cancellation, your QR codes will continue in "read-only" mode for 30 days. They can no longer be edited but will still function. After 30 days, they will be deactivated. You can always export your data.

Can I customize QR codes after creation?

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Yes, that's the big advantage of dynamic QR codes. You can always:

  • Change the destination URL
  • Adjust title and description
  • Change QR code design (for new downloads)
  • Add or remove campaign parameters

What analytics data do I receive?

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QRTool provides comprehensive statistics:

  • Number of scans per time period
  • Geographic distribution
  • Device types (Mobile, Desktop, Tablet)
  • Operating systems
  • Scan times
  • Referrer information

Is my data secure?

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Yes, data security is our highest priority:

  • SSL encryption for all data transfers
  • Server location in Switzerland
  • nFADP-compliant data processing
  • Regular security updates
  • Backup systems for reliability

Can I download QR codes in different formats?

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Yes, QRTool offers various download formats:

  • PNG: Ideal for web and print (various resolutions)
  • SVG: Vector format for professional print production
  • PDF: For direct printing or sharing
  • EPS: For professional print shops

Is there an API for developers?

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Yes, QRTool offers a REST API for Professional and Enterprise customers. This allows you to:

  • Programmatically create and manage QR codes
  • Integrate statistics into your own systems
  • Perform bulk operations
  • Use webhooks for real-time notifications

Can I upgrade or downgrade my subscription anytime?

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Yes, you can adjust your subscription anytime:

  • Upgrade: Available immediately, prorated billing
  • Downgrade: Takes effect at the next billing cycle
  • No setup fees or hidden costs
  • Flexible monthly or annual billing

More questions?

Our support team is happy to help.

Contact Support